Refund policy
Returns and Right of Withdrawal
We want you to be completely satisfied with your purchase. In accordance with Latvian and European Union laws, you have the right to cancel and return your order within 14 days of receiving your goods without giving any reason.
Conditions for Withdrawal:
- Items must be unused, in their original and undamaged packaging, with all tags attached.
- The shipping costs for returning the item are borne by the customer (unless the item is defective or the wrong item was delivered).
- To initiate a return, please contact us by email at: lrlux.official@gmail.com ,stating your order number and the reason for return.
Refunds:
Once we receive and inspect your returned item, your refund will be processed back to your original payment method within 7-14 business days.